Frequently Ask Questions
What kind of courier services do you provide?
We offer a variety of courier services to meet our customer’s needs, including overnight, next-day, and ground shipping.
What is a same-day courier service?
A same-day courier service is a type of courier service that delivers packages on the same day that they are ordered. This type of service is typically used for urgent deliveries, such as when a package needs to be delivered urgently for a meeting or event.
What is the difference between domestic and international courier services?
Domestic courier services are designed to send items within the same country, while international courier services are designed to send items between countries.
Do you provide an international courier service?
Yes, we provide an international courier service. We have a network of partners and affiliates that allow us to provide service around the world.
What is a transshipment courier Service?
A transshipment courier service is a service that allows you to ship items to an intermediary location before the final destination. This can be useful if you are shipping items to a location that is not easily accessible or if you need to ship items to multiple locations. Transshipment services are often used when goods need to be moved from one country to another, or when they need to be shipped to a remote location.
Do you provide a transshipment courier Service?
Yes, we do! We are happy to offer a transshipment courier service to our customers. We can provide you with a quotation for this service upon request.
Why do I need courier service?
There are many reasons why you might need to use a courier service. You might need to transport your goods or valuable items to a friend or family member, or you might need to send a package to a business associate. Whatever the reason, using a courier service can save you time and money. By choosing our service, you can rest easy knowing that your items are in capable hands and can be followed every step of the way.
What makes our courier service different from other services?
Our courier service offers a number of features that are designed to make it more convenient and efficient for customers. For example, it provides a tracking system that allows customers to track their parcels in real-time, as well as a range of delivery options that can be tailored to individual needs. Moreover, Our customer service team is available round-the-clock to answer any questions or concerns that customers may have.
What can you transport?
Our courier service can transport a variety of items, including envelopes, parcels, boxes, and even larger items such as furniture. Whether it includes freight terminals at airports, rail freight depots, truck ramps, or port facilities, or whether it involves break bulk cargo, groupage freight, commodities, bulk goods, or other transported materials, we guarantee the greatest results as we collaborate with you.
Can you transport fragile goods?
Yes, we can transport fragile goods. Please let us know in advance if you have fragile goods that need to be transported so that we can take the necessary precautions.
Can I track my delivery in real-time?
Yes, our website allows for complete tracking of all of our shipments. Throughout the entire consignment process, we provide critical “milestone” updates and GPS tracking for every vehicle. Please get in touch with our sales representatives for further details.
Do you offer delivery ETA?
Yes, you are given an instant ETA delivery window once your products have been picked up. Based on the driver’s current location, your dedicated account manager will also be able to provide you with an up-to-the-minute ETA. Please get in touch with our sales department for further details.
Do you operate on weekends and out of normal working hours?
Yes, our service is available on weekends and we have a dedicated team who provides round-the-clock service where required.
How quickly can you deliver my parcels?
Once loaded, our drivers immediately travel to your delivery address to finish the delivery.
Do you provide insurance for your courier services?
Yes, we do! We offer insurance for our courier services at an additional cost. This insurance is optional and is applicable upon the customer’s request.